Client Quarterly Reviews

Avocet Clearance hold our client data electronically allowing us to offer a quarterly review of our clients import records. Our aim in addition to striving for compliance excellence is to spot any potential opportunities to reduce the duty paid both going forward and retrospectively.

Where we identify an overpayment we will work on behalf of our clients (on a contingent basis) to expedite a duty reclaim from HMRC, the current legislation (article 117 UCC reg No 952/2013)  allows us to back as far as three years.


co-Founder & commercial director

James has 20 years experience working with UK import and export customs declarations across all areas of the tariff. An expert in classification, origin and valuation with a background in commercial importing James brings a comprehensive knowledge in completing accurate customs declarations and enabling smooth custom clearances with HMRC.

co-founder & operations director

Holly has worked in clearance and forwarding for over 20 years, more recently focusing on international trade strategy. Holly oversees the operations structure, staff training and works closely with clients to provide the best solutions. 


Claire is experienced in completing entries and now helps onboard new clients and manages CHIEF entry testing and setup. Claire also manages our AEO compliant procedures and is responsible for regular entry auditing within our customs software, with a focus on maintaining high compliance levels and therefore reducing client risk.