Import Reliefs Guidance

Our clearance team will provide guidance on these reliefs when we think you may be eligible, along with details of any additional record keeping or post-clearance action you need to take as the importer, to ensure you meet the conditions required.

Contact our customs experts today if you believe your goods may be eligible for relief, and we can confirm what information we need in order to claim the relief for you.


Claire Dalton
customs supervisor

Claire is experienced in completing entries and now helps onboard new clients and manages CHIEF entry testing and setup. Claire also manages our AEO compliant procedures and is responsible for regular entry auditing within our customs software, with a focus on maintaining high compliance levels and therefore reducing client risk.

Emma Long
customs entry specialist

Emma brings a wealth of analytical thinking to her role, having just completed a masters degree. She has rapidly built up an excellent understanding of UK import and export customs declarations and systems and also assists with our clients quarterly audit reviews with a view to reporting on potential savings opportunities such as warehousing and IP.


James has 20 years experience working with UK import and export customs declarations across all areas of the tariff. An expert in classification, origin and valuation with a background in commercial importing James brings a comprehensive knowledge in completing accurate customs declarations and enabling smooth custom clearances with HMRC.